Returns Policy

Cork Collective Return Policy

At Cork Collective, we are committed to ensuring that you are completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.

Return Window:

  • You have 30 days from the date of receipt to return your item.

Eligibility for Returns:

  • Products must be returned in their original condition - unworn, unwashed, and unused. For yoga mats, they should be free of any marks or damage.
  • Products must be in their original packaging with all tags attached.
  • Products should be in a resalable condition.

How to Initiate a Return:

  1. Contact us at service@corkcollective.com or call us at (+1)778-581-8705 to initiate your return.
  2. Provide your order number and the reason for the return.
  3. We will guide you through the return process and provide any necessary information or labels.

Shipping for Returns:

  • The customer is responsible for the return shipping costs.
  • For your convenience, we can provide a prepaid shipping label upon request, and the cost will be deducted from your refund.

Refunds:

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exceptions:

  • Items marked as 'Final Sale' cannot be returned.
  • Items damaged through normal wear and tear are not eligible for a return.

Contact Us:

  • If you have any questions about our return policy or need assistance with your return, please don't hesitate to contact us at service@corkcollective.com or (+1)778-581-8705.

We strive to make your experience with Cork Collective seamless and enjoyable, and we're here to support you every step of the way.

*Please note that if you make a purchase through Buy with Prime, your returns will also be processed through Buy with Prime.